Benefits of SIP Trunking
Owners of small businesses and startups are constantly tasked with discovering new ways
to improve their businesses while cutting costs and reprioritizing their spending. One major
way small businesses and startups can save money while maintaining quality is through SIP
Trunking. According to a 2017 study by Atlantech, about 62 percent of businesses in the
world were already using SIP trunking.
What Is SIP Trunking?
SIP or Session Initiation Protocol is what makes Voice over IP (VoIP) calls possible. It is a
the protocol that helps you set up real-time audio and/or video sessions between two phones.
Basically, SIP is the technology that allows you to create, modify and end sessions with one
or more parties using an IP network, whether it is a multi-person conference call or it is a
two-way call.
Benefits of SIP Trunking
Some of the great benefits of SIP Trunking include the following:
– Reduced call charges – Since there are many businesses already using SIP
Trunking and as such a number of Trunk providers already operational, call charges
have been driven down significantly.
– Improved customer service – SIP Trunking gives you access to a wider customer
base across geographical locations. What this means is that you can provide your
customers with more options to contact you irrespective of where they are at a lower
cost than using multiple platforms. When customers can contact you with ease your
sales will increase and they will be more likely to recommend your products and/or
services to other people both within and outside their circles.
– Enabling remote work offices and keep the same number – Post the lockdowns
caused by Coronavirus, more businesses while considering reopening are exploring
the boundless possibilities that working remotely offers them and their customers.
One technological advance that will come in handy as small businesses navigating
working remotely because of the pandemic is SIP trunks. Since SIP Trunks are not
limited to one location, it is easy for your company to operate remotely as it enables
your customers to reach you easily. You do not have to go through the old stress of
paying to have phone calls forward directly to you or your staff.