Call & Contact Centre Expo 2024!!! You are cordially invited to Visit the Hodusoft/Vezeti Booth No. CC-E44 at the 2024 Call & Contact Center Expo. To be held at the London ExCel on 27-28 November 2024. Come and experience our advanced Contact Center Solution.

Blog Details

The right tools and technology to improve your team communication while working from home

The right tools and technology to improve your team communication while working from home

If you have kept your business running through this pandemic, you have done amazingly. Being forced to work from home during the pandemic has taught us all a few things, and it has exposed lapses in the functions of our communication system. Businesses have outlined communications as one of the critical factors affecting productivity with remote working. To that effect, we have put together real-life advice from a few businesses that have figured out ways to communicate with a remote team.

 

\"\"

How to improve communication with your team when you work remotely

Do the groundwork and set the right rules for practice These rules can be changed and adjusted over time, according to the response of your team. If you already have your ground rules, you need to review them. These are 4 simple tips to help you improve communication with your business team.

  1. Figure out roles and responsibilities for the team

In an earlier article, we mentioned how having clear responsibilities is the best business communication strategy for your team members, and that is even more crucial when you are working remotely. If you have a large team, it will be absolutely chaotic to have everyone together on a conference call while you are trying to solve a simple operational problem. However, when your team is aware of their clear-cut roles, you will know who you need to be discussing with at any time.

  1. Scheduling the right time for work:

Where many businesses get wrong is that they only set the start and close hours for work and leave it at that. A lot more needs to be specified when you are working remotely; you need to split the day into breaks, meetings, and dedicated work times. Otherwise, you may end up spending the entire day being distracted by calls and messages. To avoid this, make sure that you have every necessary team member on virtual meetings. To be able to do this, you must use technology like the Vezeti conference call feature that allows you to make conference calls with a large number of people. It allows you to call up to 25 team members at the same time. You also have access to a dashboard where you can keep track of all your communication activities.

  1. Pay attention to your communication budget

With remote working, your communications expenses will change. Data by Rescue time shows that people spend less time effectively communicating when they work from home. In an ideal state, this means you should be spending less. However, with the wrong tech, you might be spending more. Vezeti virtual phone system allows you to see at a glance your call records and track your usage. It is also a cheaper way to communicate with your employees; you can make international calls and pay lower than your local rates.  If your business was spending more time communicating when you work remotely, you need to review your business communications system.

  1. Communicate with the right tools

Investing in a different tech might seem like something little, but it can result in huge changes to your works. Instead of sticking with the old landlines and phone system, upgrading to VoIP opens you to benefits that will increase productivity on your team. A brief insight into VoIP ensures that you do more with your phone systems; instead of just making calls you can send files and necessary data as you talk on the phone. For more information on what VoIP is, look at this article about the history of VoIP here. If you are ready to start achieving more with your phone systems, Visit Vezeti to set up your business phone system in 10 minutes.

There is more to business communication than SME owners and managers often realize. It takes a lot of strategizing, time management to boost efficiency. However, a great place to start is to make sure that you have the right technology and tools in place to help you communicate effectively. This means a phone system that helps you; organize your calls, saves your money by making cheaper calls, and provides enough added services for increased productivity and value. Currently, Unified communication is the technology that top businesses are using to get maximum value on an efficient phone system. And Vezeti allows you to set up your business phone system in just 10 minutes, visit the website to sign up for free.

 

Post Disclaimer

This site is managed by Vezeti. External links to another sites should not be construes as an endorsement of the views contained therein.

Popular Category

Categories

Popular Category