5 signs your business is ready for a voice solution

Voice over Internet Protocol (VoIP) has been helping start-ups and established businesses all over the world communicate more effectively for a while now. And every business needs to leverage VoIP to ensure the sustained growth of the business. You might be wondering if your business is ready for VoIP’s offerings. Below are five signs that show your business is ready to leverage VoIP.

1. Clients can’t reach you

Even when your clients have your personal and business contacts, many of them really do not want to try all of these numbers to reach you. What this means is that when clients cannot reach you easily, they will patronize another business they can reach easily. You can prevent this using VoIP. With VoIP, your clients can have access to you directly using a couple of different features that do not require calling all your phone lines. VoIP enables you to directly receive calls from your clients even when they are calling just your Business Line.

2. Your Call Volume Has Increased

Maybe your clientele has increased and your customers are getting busy signals when they try to call you. What this means is that the volume of calls your business receives has outpaced the capability of the phone system you are currently using. Instead of spending more money to add additional lines, you can simply switch to VoIP and enable your clients to reach you easily.

3.You Need Greater Features and Functions

If the current phone system you have does not support teleconferencing, getting a dedicated teleconferencing solution may not be the most cost-effective option for your business. Upgrading to a VoIP system is best for your business. A VoIP system supports conference calls, teleconferencing, and other features easily and is cheaper than buying different types of software and hardware to supplement your existing regular telephone system.

4.You are Adding a Call Center

The call center feature is another add-on feature of a VoIP system. If you are adding customer service representatives and improved auto attendant services, switching to VoIP makes the most sense.

5.You Need Greater Quality Control

It is easy for your employees to use their personal cell phones to take office calls when you do not have a VoIP system. This can make it difficult for you to monitor your employees’ phone usage and behavior, and to ascertain that they are offering the best possible customer service to your clients. Switching to a VoIP telephony solution can take care of this. It will provide a phone system that allows staff who wish to use their cell phones to have calls forwarded from their official line to their personal device which will allow you to keep track of their usage and assure greater quality control.

Reach out to us on www.vezeti.net and we will hook you up with the best VoIP solution for your business.