Call & Contact Centre Expo 2024!!! You are cordially invited to Visit the Hodusoft/Vezeti Booth No. CC-E44 at the 2024 Call & Contact Center Expo. To be held at the London ExCel on 27-28 November 2024. Come and experience our advanced Contact Center Solution.

Two Ways Small Businesses Can Use Conference Calling with VoIP

Two Ways Small Businesses Can Use Conference Calling with VoIP One very important business communication tool is conference calling. More companies and businesses are using it more than ever before, especially with more features being added as the technology evolves over time. Conference calls could be as simple as just having three or four people […]

4 Benefits of VoIP That Your Business Can’t Overlook

4 Benefits of VoIP That Your Business Can’t Overlook There are so many benefits of choosing VoIP over traditional phone systems. Every kind of business, whether small businesses, startups, or large companies and conglomerates, stands to benefit greatly by making use of VoIP. As such, below are some of the most important benefits of VoIP. […]

The benefits of having IVR with your SMEs communication system

The benefits of having IVR with your SME communication system The benefits of IVR can be leveraged to a great extent to improve productivity and drive a sale. Initially, this technology was barely affordable and only accessible to big companies, but with virtual communication systems, SMEs can easily afford an IVR system. Having this as […]

Five Benefits Of Enterprise Voice Solution

Five Benefits Of Enterprise Voice Solution An enterprise voice solution is a unified communication system for solving communication problems. With just one number, employees can communicate across devices. Enterprise voice solution is cost-effective and has the capacity for large volumes of calls. This article is for businesses that want to advance their communication system using […]

The Importance Of Feedback In Business Communication

The Importance Of Feedback In Business Communication Business feedback is requisite for communication to be efficient. Getting feedback in a business environment creates an understanding between the company and customers/clients. Feedback resources give the company leverage on understanding the needs of their clients and meeting to those needs. This article is for small business owners […]

VEZETI TELECOMS ACADEMY (VTA)

VEZETI TELECOMS ACADEMY (VTA) HERALDING VTA Aspiration is an organic characteristic latent in all humans, knowledge is the all-possibility factor of production not subject to the law of diminishing returns, and though it appears commonplace, it is only found by those who seek it, enabling great minds to actualize their aspirations to transform the world, […]

VOIP 100 – INTRODUCTION TO VOIP

HISTORY AND EVOLUTION Definition Of VOIP VOIP is an acronym for Voice Over Internet Protocol. The two words Internet Protocol (IP) stand for the method through which users send data from one computer to another over the internet. In common terms, Voice Over Internet Protocol (VOIP) means telephone calls over the internet, because it allows […]

5 signs your business is ready for a voice solution

5 signs your business is ready for a voice solution Voice over Internet Protocol (VoIP) has been helping start-ups and established businesses all over the world communicate more effectively for a while now. And every business needs to leverage VoIP to ensure the sustained growth of the business. You might be wondering if your business […]