Call & Contact Centre Expo 2024!!! You are cordially invited to Visit the Hodusoft/Vezeti Booth No. CC-E44 at the 2024 Call & Contact Center Expo. To be held at the London ExCel on 27-28 November 2024. Come and experience our advanced Contact Center Solution.

Simpler and quicker broadband switching is here

Broadband and landline customers can now switch network under a new ‘one touch’ process, where they only have to contact their new provider.  How One Touch Switch works Since 2015, people have been able to switch between phone and broadband providers on Openreach’s network – such as BT and Sky – by following a process […]

SIP Call Transferring

SIP Call Transferring SIP provides a mechanism for transferring calls from one User Agent (UA) to another. The IETF “Session Initiation Protocol Call Control – Transfer” describes methods by which SIP UAs can provide call transfer services using such SIP extensions as REFER (RFC 3515), Replaces (RFC 3891), Referred-By (RFC 3892), and sipfrag (RFC 3420). Some […]

TeleDynamics Think Tank SIP trunks vs SIP extensions: Which to choose?

Telephony solutions come in all shapes and sizes and can be customized to suit the specific needs of each individual business. But with so many choices, it can be confusing for customers to distinguish between the various options available. This is no less the case when it comes to choosing a VoIP service. In this […]

Impacts Of The Lawful Interception Of Communications Regulations On VOIP Services

On 23 January 2019, the Nigerian Communications Commission (“NCC”) issued the Lawful Interception of Communications Regulations (“LICR”), which seek to provide a Regulatory framework for lawful interception of communications, collection, and disclosure of intercepted communications in Nigeria. The aim of the LICR is to specify the nature and types of communications that can be intercepted […]

What Is a SIP Address? SIP opens the door to Voice-over-IP voice and video calls

Session Initiation Protocol facilitates calls over the internet and other IP networks. Like a phone number, a SIP address is a unique identifier for each user on the global phone network or for an email address. It is also known as a SIP Uniform Resource Identifier. You receive a SIP address when you register for a SIP account, […]

How Much Data Does VoIP Use? Tips to Forecast Your VoIP Bandwidth

VoIP offers your business many advantages, such as lower monthly bills and great capabilities for your team to stay in touch with customers and leads. You need to know how much data VoIP uses so you don\’t exceed your internet plan. Since VoIP runs over the internet, it uses your high-speed internet connection to complete […]

How to explain to your customers how SIP works in VoIP

SIP vs VoIP: Are They the Same? Suppose your customers are looking into business communications solutions. In their research, they will face a series of confusing acronyms and likely ask themselves questions as they compare SIP vs VoIP: “Is a SIP phone the same as a VoIP phone, and what is an IP phone?”  “What does […]

Key Features of VoIP Phone Systems

Key Features of VoIP Phone Systems Most businesses all over the world are moving from using landlines to using VoIP phone systems for several reasons. VoIP systems make it possible for you to make and receive calls using your internet network instead of using a dedicated landline. Phones on VoIP systems enable you to communicate […]

Evaluating Collaboration Technology

Evaluating Collaboration Technology The Data You Need to Help You Make the Best Choice Innovation propels technological advancement, technological advancement induces digital transformation, digital transformation powers innovation. A virtuous circle that continually shifts the paradigm of events and their outcomes in all human endeavors. The world is birthing new sectors and industries at an alarming […]

Covid-19 And Revenue Maximizing Power Of Smart Technologies

Covid-19 And Revenue Maximizing Power Of Smart Technologies From the deployment of Enterprise Resource Planning ERP solution to Unified Communications UC system, from Blockchain to Chatbots, and from Artificial Intelligent (AI) to Voice Over Internet Protocol (VOIP), the list going on, modem business has been dramatically transformed by technology. Arguably, knowledge now doubles every 12 […]